Privacy Policy

Last Updated: April 27, 2026
Company: Exponential Traffic Inc.
Website: www.exponentialtraffic.com
Contact Email: [email protected]
Business Address: 129 Viscount Drive, Red Deer, Alberta, Canada, T4R0S4

Exponential Traffic Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, submit a form, book a call, make a purchase, join our programs, communicate with us, or use any of our services.

This Privacy Policy also explains how we handle email marketing, SMS/text messaging, WhatsApp messaging, CRM communications, marketing automation, advertising tracking, client onboarding, consulting services, coaching services, and related business operations.

By using our website, submitting your information, booking a call, purchasing from us, or communicating with us, you agree to this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

1. Who We Are

Exponential Traffic Inc. is a consulting, coaching, marketing, advertising, sales, funnel-building, CRM, and business-growth company.

We help coaches, consultants, experts, agencies, service providers, and business owners improve their marketing, sales systems, funnels, advertising, client acquisition, offers, and business operations.

Our services may include consulting, coaching, training, advertising support, CRM setup, funnel creation, sales support, software access, marketing automation, email marketing, SMS marketing, WhatsApp marketing, AI tools, templates, SOPs, dashboards, and related business services.

2. Information We Collect

We may collect personal information directly from you, automatically through our website and tools, from third-party platforms, and during our work with you.

The types of information we may collect include:

A. Contact Information

This may include your:

• Name

• Email address

• Phone number

• WhatsApp number

• Business name

• Website URL

• Social media profiles

• Mailing address

• Country, region, city, or time zone

B. Business Information

When you book a call, apply for our services, become a client, or communicate with our team, we may collect information about your business, including:

• Your niche or industry

• Your offer

• Your pricing

• Your revenue

• Your marketing strategy

• Your sales process

• Your ad account information

• Your funnel or website information

• Your CRM setup

• Your client acquisition process

• Your team structure

• Your business goals

• Your challenges and bottlenecks

• Your testimonials, case studies, or business assets

C. Payment and Billing Information

When you make a purchase, pay a deposit, or enter into a payment plan, we may collect billing-related information, such as:

• Payment status

• Billing name

• Billing email

• Billing address

• Transaction history

• Product or service purchased

• Invoice records

• Payment-plan status

• Refund, dispute, or chargeback records

We do not directly store full credit card numbers. Payments are processed by third-party payment processors.

D. Communication Information

When you communicate with us, we may collect and store records of those communications, including:

• Emails

• SMS/text messages

• WhatsApp messages

• Call notes

• Call recordings

• Voicemails

• Chat messages

• Support requests

• Form submissions

• Calendar bookings

• Client onboarding responses

• Messages sent through our CRM or automation systems

E. Marketing Consent and Opt-In Data

To support compliance with email, SMS, WhatsApp, and other communication rules, we may collect and store proof of consent, including:

• Date and time of opt-in

• Source of opt-in

• Form URL or page where you opted in

• IP address

• Phone number or email address submitted

• Consent checkbox status

• Consent language shown at the time of opt-in

• Message history

• Opt-out requests

• Unsubscribe records

• STOP replies

• HELP replies

• Delivery, open, click, and reply activity

F. Website and Tracking Information

When you visit our website, funnels, landing pages, booking pages, or checkout pages, we may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Links clicked

• Referring URLs

• UTM parameters

• Ad campaign source

• Conversion events

• Cookie data

• Pixel data

• Approximate location

• Website behavior and analytics data

G. Client Project Information

If you become a client, we may collect and process information needed to deliver our services, including:

• Brand assets

• Logos

• Photos

• Videos

• Testimonials

• Funnel copy

• Ad copy

• Sales scripts

• Customer research

• Offer documents

• CRM access

• Advertising platform access

• Calendar access

• Automation settings

• Sales call recordings

• Lead information

• Client pipeline information

• Business performance data

3. How We Collect Information

We may collect information when you:

• Visit our website

• Submit a form

• Book a call

• Apply to work with us

• Make a payment

• Pay a deposit

• Sign a contract

• Join a program

• Request support

• Subscribe to email updates

• Consent to SMS or WhatsApp messages

• Reply to our emails, texts, or WhatsApp messages

• Attend a call or webinar

• Download a resource

• Interact with our ads

• Use our CRM, software, portals, or client resources

• Communicate with our team

• Provide us with access to business tools or accounts

We may also receive information from third-party platforms, including advertising platforms, payment processors, analytics providers, CRM tools, calendar tools, email tools, SMS tools, WhatsApp tools, and social media platforms.

4. How We Use Your Information

We may use your information to:

• Provide our services

• Respond to your questions

• Book and confirm calls

• Review applications

• Process payments

• Send invoices and receipts

• Manage client onboarding

• Deliver consulting, coaching, training, and support

• Build or review funnels, ads, CRM systems, automations, or marketing assets

• Send transactional messages

• Send appointment reminders

• Send email marketing

• Send SMS/text messages

• Send WhatsApp messages

• Follow up with leads and prospects

• Personalize your experience

• Improve our website and services

• Track marketing performance

• Analyze advertising results

• Manage our sales pipeline

• Maintain records of consent

• Prevent fraud and abuse

• Enforce our Terms of Service and contracts

• Respond to legal, billing, compliance, or security issues

• Protect our rights, team, clients, and business

5. GoHighLevel / CRM and Marketing Automation

We use GoHighLevel and related CRM, messaging, automation, calendar, funnel, email, SMS, WhatsApp, and pipeline tools to help operate our business.

We may use GoHighLevel to:

• Store contact records

• Manage leads and clients

• Track form submissions

• Book appointments

• Send appointment reminders

• Send email campaigns

• Send SMS/text messages

• Send WhatsApp messages

• Manage marketing automations

• Manage sales pipelines

• Track conversations

• Record opt-ins and opt-outs

• Store communication history

• Track email opens, clicks, replies, and engagement

• Track SMS and WhatsApp replies

• Organize client onboarding and service delivery

GoHighLevel and its connected service providers may process your information only as needed to provide CRM, automation, communication, and business-operation services to us.

We do not sell your personal information through GoHighLevel.

6. Email Marketing

By submitting your email address through our website, funnels, forms, checkout pages, booking pages, lead magnets, webinars, or other opt-in pages, you may receive emails from us.

These emails may include:

• Educational content

• Marketing content

• Training invitations

• Webinar invitations

• Case studies

• Service offers

• Follow-up messages

• Client updates

• Appointment reminders

• Transactional messages

• Billing messages

• Onboarding messages

• Support messages

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

Even if you unsubscribe from marketing emails, we may still send important transactional or service-related emails, such as payment receipts, contract notices, account updates, appointment confirmations, client-service messages, or legal notices.

We do not use false or misleading email headers, and we aim to clearly identify our business in our email communications.

7. SMS / Text Message Communications

By providing your phone number and giving consent through our forms, checkout pages, booking pages, contracts, or other opt-in methods, you agree that Exponential Traffic Inc. may send you SMS/text messages.

SMS messages may include:

• Appointment reminders

• Call confirmations

• Application follow-ups

• Sales follow-ups

• Service updates

• Account notifications

• Billing reminders

• Onboarding messages

• Support messages

• Marketing messages

• Promotional offers

• Educational content

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any text message from us. You may also contact us at [email protected] and request to be removed.

You may reply HELP for help.

Your consent to receive marketing SMS messages is not a condition of purchase.

We may continue sending transactional or service-related messages where legally permitted and necessary to provide services, confirm appointments, complete purchases, or manage your account.

8. SMS Consent and Phone Number Privacy

We take SMS consent seriously.

When you opt in to receive SMS messages, we may store your opt-in record, including the date, time, source, form, IP address, consent language, and phone number used.

We do not sell your phone number.

We do not share your SMS opt-in consent or phone number with third parties for their own marketing purposes.

SMS opt-in data and consent records are used only to support our communications with you, provide our services, maintain compliance records, prevent abuse, and work with trusted service providers who help us deliver messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent. This information will not be shared with any third parties, except service providers who help us deliver messages and operate our business under appropriate confidentiality and data-protection obligations.

9. WhatsApp Communications

If you provide your WhatsApp number, message us on WhatsApp, or consent to receive WhatsApp messages from us, we may communicate with you through WhatsApp.

WhatsApp messages may include:

• Appointment reminders

• Application follow-ups

• Sales follow-ups

• Client support

• Onboarding messages

• Service updates

• Training reminders

• Account messages

• Marketing messages, where permitted

• Educational content

You can stop WhatsApp communications at any time by replying with a clear opt-out request such as “STOP,” “UNSUBSCRIBE,” or “DO NOT MESSAGE ME,” or by contacting us at [email protected].

WhatsApp is operated by Meta, and your use of WhatsApp is also subject to WhatsApp’s own terms, privacy policy, and data practices.

We are not responsible for WhatsApp’s platform operations, security, privacy practices, outages, account restrictions, or policy changes.

10. Call Recordings and Meeting Recordings

We may record sales calls, consultation calls, onboarding calls, coaching calls, training calls, support calls, or internal review calls.

We may use recordings to:

• Provide services

• Train our team

• Improve our offers

• Review sales or client communication

• Resolve disputes

• Track client progress

• Create internal notes

• Improve training materials

• Support quality control

If a call is recorded, we may notify you verbally, through calendar language, through a meeting platform notice, or through our policies.

By joining a recorded call, you consent to the recording unless you clearly notify us that you do not consent before the call continues.

11. Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, tags, scripts, server-side tracking, analytics tools, and other tracking technologies on our website, landing pages, funnels, booking pages, and checkout pages.

These tools may help us:

• Remember your preferences

• Improve website performance

• Track page visits

• Measure ad performance

• Track conversions

• Understand user behavior

• Retarget website visitors

• Improve our funnels and marketing

• Personalize content and offers

• Detect fraud or abuse

We may use tools such as Meta Pixel, Google Analytics, Google Ads, YouTube, CRM tracking tools, GoHighLevel tracking, and other analytics or advertising technologies.

You can control cookies through your browser settings. If you disable cookies, some parts of our website or funnels may not work properly.

12. Advertising and Retargeting

We may use advertising platforms to show ads to people who visited our website, engaged with our content, submitted a form, watched a video, booked a call, or interacted with our business.

These platforms may include Meta/Facebook, Instagram, Google, YouTube, TikTok, LinkedIn, and other advertising networks.

Advertising platforms may use cookies, pixels, device IDs, hashed contact information, or other tracking technologies to help us measure and improve advertising performance.

You can control ad preferences through the settings provided by the relevant advertising platforms.

13. When We Share Information

We may share your information with trusted service providers only when needed to operate our business, deliver services, process payments, communicate with you, or comply with legal obligations.

These service providers may include:

• CRM providers

• GoHighLevel and related platform providers

• Email service providers

• SMS/text messaging providers

• WhatsApp or messaging providers

• Payment processors

• Calendar tools

• Video call platforms

• Cloud storage providers

• Analytics providers

• Advertising platforms

• Contractors and team members

• Legal, accounting, or compliance professionals

• Customer support tools

• Automation tools

• Hosting and website providers

Service providers are allowed to use your information only as needed to provide services to us, unless you separately agree to their own terms or interact directly with their platform.

We may also share information if required to:

• Comply with law

• Respond to legal process

• Enforce our contracts

• Protect our rights

• Prevent fraud

• Resolve payment disputes

• Respond to chargebacks

• Protect our team, clients, or business

• Complete a business sale, merger, acquisition, restructuring, or asset transfer

14. We Do Not Sell Your Personal Information

We do not sell your personal information.

We do not rent your personal information.

We do not sell SMS opt-in data, phone numbers, email addresses, WhatsApp numbers, or client information to third parties for their own marketing purposes.

We may use trusted service providers to help us operate our own business, but this is not a sale of your information.

15. Data Security

We take reasonable administrative, technical, and organizational steps to protect your information.

These steps may include access controls, password protection, secure platforms, limited internal access, confidentiality practices, trusted service providers, and secure storage systems.

However, no system is 100% secure. We cannot guarantee that information transmitted online, through email, through SMS, through WhatsApp, through third-party platforms, or through cloud systems will always be completely secure.

You are responsible for keeping your own accounts, passwords, devices, and business tools secure.

16. Data Retention

We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy.

This may include keeping information to:

• Provide services

• Maintain client records

• Track consent and opt-outs

• Comply with legal obligations

• Resolve disputes

• Enforce contracts

• Prevent fraud

• Maintain accounting, tax, and payment records

• Respond to chargebacks or billing issues

• Improve our business operations

Some information may be kept longer when required by law, contract, tax rules, payment processors, advertising platforms, compliance obligations, or legitimate business needs.

17. International Users and Data Transfers

We may work with clients, leads, contractors, service providers, and platforms located in different countries.

Your information may be processed, stored, or transferred in Canada, the United States, the European Economic Area, the United Kingdom, or other countries where we, our team, or our service providers operate.

By using our website or services, you understand that your information may be processed outside of your country of residence.

When required, we take reasonable steps to protect personal information transferred across borders.

18. Your Privacy Rights

Depending on where you live, you may have certain privacy rights, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent

• Request a copy of your information

• Opt out of marketing communications

• Opt out of certain tracking or targeted advertising where applicable

To make a privacy request, contact us at [email protected].

We may need to verify your identity before completing your request.

We may deny or limit a request where allowed by law, including when we need to keep information for legal, billing, tax, contract, security, compliance, fraud-prevention, dispute-resolution, or legitimate business reasons.

19. Email, SMS, and WhatsApp Opt-Out Rights

You can opt out of marketing communications at any time.

To opt out of email marketing, click the unsubscribe link in our email or contact us at [email protected].

To opt out of SMS/text messages, reply STOP to any SMS message from us or contact us at [email protected].

To get SMS help, reply HELP.

To opt out of WhatsApp messages, reply with a clear request such as “STOP,” “UNSUBSCRIBE,” or “DO NOT MESSAGE ME,” or contact us at [email protected].

We will honor opt-out requests as required by applicable law.

Opting out of marketing messages does not always stop transactional or service-related communications that are necessary to provide services, complete purchases, send receipts, confirm appointments, handle billing, or comply with legal obligations.

20. Canadian Privacy and Anti-Spam Rights

If you are located in Canada, we may process your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

For commercial electronic messages, we aim to comply with Canada’s Anti-Spam Legislation (CASL), where applicable.

This means we aim to send commercial electronic messages only when we have proper consent or another lawful basis, identify ourselves clearly, and provide a way to unsubscribe.

21. United States Privacy and Marketing Compliance

If you are located in the United States, we aim to comply with applicable privacy and marketing laws, including the CAN-SPAM Act for commercial email and the Telephone Consumer Protection Act (TCPA) where applicable to SMS/text messages, calls, and automated communications.

For marketing SMS messages, we aim to collect proper consent, identify our business, provide opt-out instructions, and honor opt-out requests as required by law.

22. EEA, UK, and GDPR Rights

If you are located in the European Economic Area, United Kingdom, or another region with similar data-protection rights, you may have additional rights under applicable data-protection laws.

Our legal bases for processing personal information may include:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Protection of legal rights

You may have the right to access, correct, delete, restrict, object to, or transfer your personal information.

You may also withdraw consent at any time where we rely on consent.

Withdrawing consent does not affect processing that occurred before the withdrawal.

23. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to request access, correction, deletion, and information about certain data practices.

We do not sell your personal information.

We do not knowingly sell or share personal information of minors.

To make a California privacy request, contact us at [email protected].

24. Children’s Privacy

Our website and services are intended for adults and business users.

We do not knowingly collect personal information from children under 13 years old.

If you believe a child has provided personal information to us, contact us at [email protected] and we will take reasonable steps to delete it.

25. Third-Party Links and Platforms

Our website, emails, SMS messages, WhatsApp messages, funnels, ads, and client materials may contain links to third-party websites, tools, software, or platforms.

We are not responsible for the privacy practices, content, security, policies, or actions of third-party websites or platforms.

Your use of third-party platforms is subject to their own privacy policies and terms.

26. Testimonials, Screenshots, and Case Studies

If you provide testimonials, reviews, screenshots, messages, video feedback, results, or case-study materials, we may use them for marketing, training, sales, and promotional purposes unless you ask us not to in writing.

We may edit testimonials for clarity, grammar, length, or privacy, as long as we do not materially change the meaning.

If you want us to remove or update a testimonial, contact us at [email protected].

27. Client Data and Confidential Business Information

If you become a client, we may receive access to sensitive business information, including client lists, lead data, CRM data, funnel data, sales call recordings, ad performance, revenue numbers, or internal systems.

We use this information only to provide services, improve your systems, support your project, manage our business relationship, and fulfill our contract with you.

We take reasonable steps to protect client business information and limit access to people who need it to perform the work.

You are responsible for making sure you have the right to share any customer, lead, or third-party data with us.

28. Data Deletion Requests

You may request deletion of your personal information by contacting us at [email protected].

We will review deletion requests in accordance with applicable law.

We may keep certain information when needed for legal, billing, contract, tax, fraud-prevention, compliance, dispute, chargeback, security, or legitimate business reasons.

If we delete your information, some limited records may remain in backups, logs, payment records, compliance records, or legal archives where allowed by law.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will change the “Last Updated” date at the top of this page.

Your continued use of our website or services after an updated Privacy Policy is posted means you accept the updated Privacy Policy.

30. Contact Us

If you have questions about this Privacy Policy, your personal information, your communication preferences, or your privacy rights, contact us at:

Exponential Traffic Inc.
Email: [email protected]
Website: www.exponentialtraffic.com
Business Address: 129 Viscount Drive, Red Deer, Alberta, Canada, T4R0S4

31. Important Note

This Privacy Policy is intended to provide a clear general explanation of how Exponential Traffic Inc. handles personal information.

Privacy, advertising, SMS, WhatsApp, and email marketing laws may vary by country, state, province, platform, and industry.

You should have this Privacy Policy reviewed by a qualified legal professional before publishing it or relying on it for legal compliance.